Return and Refund policy

Return

We want you to be happy with your purchase, so we offer a generous return policy. If you are not satisfied with your purchase, you may return it for a full refund.

To be eligible for a return, you must:

  • Have the invoice.
  • Have the original price tag securely attached.
  • Return the item in its original condition, with no damage or wear/tear.

To return an item, please:

  • Contact us to request a return.
  • Provide your name, order number, and email address.
  • We will provide you with a return address.
  • Please return the item using a tracked shipping service.

Refunds

Refunds will be processed within 2 weeks of receiving your return. Refunds will be made to your original payment method.

Exceptions

  • Customized and customizable items are non-returnable.
  • We may refuse or delay returns if fraud or abuse is suspected.
  • If you are charged more than the posted or advertised price, we will refund you the difference.

We will monitor customer return activity and flag any accounts that appear to be engaging in exploitative behavior.

We hope this policy is clear and fair. If you have any questions, please do not hesitate to contact us.

How to Return an Item?

  • Pack the item(s) you are returning in the original packaging.
  • Returns must be postmarked within 15 days of the order date.
  • Shipping charges are non-refundable.
  • We are not responsible for lost or damaged returns.
  • Package your items securely.
  • Include your invoice and a note explaining why you are returning the items.
  • Choose a shipping method that provides tracking information.

Where to Send The Return Package?

Send the package to the address below.

Jeanszilla Sialkot, Pakistan

We will process your return within 2 weeks of receiving it.